Effective Date: December 12, 2025
Location: Miami Beach, Florida, USA
Company: Miami Beach Tours ACS LLC
DBA: Golden Ride Miami
Website: PrivateTransportation.Miami
These Terms and Conditions govern your use of our website and any transportation services you book with us (the “Services”). By requesting a quote, making a reservation, or using our Services, you agree to these Terms.
We provide private transportation services in and around Miami (including airport, cruise port, hotel, and point-to-point transportation), and related chauffeured services as offered on our website or via our representatives.
Service availability may vary by date, time, location, vehicle type, and operational capacity.
2.1 Quotes
Any quote provided by phone, email, WhatsApp, or through the website is based on the information you provide (date, time, pickup/drop-off, passengers, luggage, and special requests). If those details change, pricing may change.
2.2 What pricing may include
Depending on the service you book, pricing may include items such as tolls, fuel, and standard operational costs. Any inclusions/exclusions will be confirmed in your booking confirmation.
2.3 Additional charges
Additional charges may apply for reasons including (but not limited to):
Extra stops or route changes not included in the original booking
Excess waiting time beyond the included courtesy time
Extra child seats beyond what is included
Meet & Greet service (if requested)
Parking fees where applicable (for example, certain venues or terminals)
Damage, excessive cleaning, or rule violations
3.1 Reservation required
Service is provided by reservation. A booking is considered confirmed only when you receive written confirmation from us and, when applicable, the required payment/deposit has been received.
3.2 Customer responsibility
You are responsible for providing accurate booking details, including correct addresses, contact number, passenger count, and (if applicable) flight/cruise information.
4.1 Accepted payment methods
Payment methods may include:
Credit/debit card via payment link or online checkout
Zelle
Wise
Other methods we may offer in writing
4.2 Card processing fee
If you choose to pay by credit/debit card, an additional processing fee may apply (commonly 4%). If applicable, we will disclose it before payment.
4.3 Chargebacks and disputes
Initiating a chargeback without first contacting us to resolve the issue may result in additional administrative documentation and evidence submission to the processor. We encourage you to contact us first so we can assist.
Unless your booking confirmation states otherwise, courtesy waiting time is:
International flights: up to 2 hours from actual landing time
Domestic flights: up to 1 hour from actual landing time
Hotel pickups: up to 15 minutes from the scheduled pickup time
Cruise port pickups: up to 1 hour from the scheduled pickup time
After the courtesy waiting time, additional waiting charges may apply or the service may be considered a no-show (see Section 8).
If you provide flight details, we may monitor flight status to adjust timing when reasonable. Monitoring does not guarantee unlimited waiting; courtesy waiting limits still apply.
For cruise ports, you are responsible for being ready at the agreed pickup time and following pickup instructions provided.
7.1 Child seats
Unless your booking confirmation states otherwise:
One child seat may be included
Each additional child seat may be charged (commonly USD 20 each)
7.2 Safety rules
All passengers must comply with seat belt and safety requirements. We may refuse service if passenger safety is at risk.
8.1 No-show
A no-show may be declared if:
The passenger cannot be reached using the contact information provided, and/or
The passenger fails to appear within the courtesy waiting time
In no-show situations, the booking may be non-refundable or partially refundable depending on circumstances and costs already incurred.
8.2 Passenger delays
If you anticipate being late, you must contact us as soon as possible. We will try to accommodate, but availability is not guaranteed and additional charges may apply.
9.1 Changes
Change requests (time/location/route/vehicle/passengers) must be made as early as possible. Changes are subject to availability and may affect pricing.
9.2 Cancellations by customer
Cancellation terms may vary by service type and timing. If your booking confirmation includes a specific cancellation policy, that policy controls.
If no specific policy was provided in writing, the following general guideline may apply:
Cancellations made 24 hours or more before pickup: may be eligible for a refund minus processing costs
Cancellations made less than 24 hours before pickup: may be non-refundable
9.3 Cancellations by us
We may cancel or reschedule due to safety, vehicle issues, severe weather, road closures, or circumstances beyond our control. If we cancel and cannot provide a suitable alternative, we will offer a refund for the unused portion of the service.
You agree to:
Treat the driver and vehicle respectfully
Not smoke or vape in the vehicle unless explicitly permitted in writing
Not bring illegal substances or hazardous materials
Avoid behavior that endangers anyone
We may end service immediately without refund if conduct is unsafe, abusive, illegal, or causes damage.
Vehicle capacity is limited by legal seating and luggage space. You must accurately disclose passenger count and luggage. If the provided vehicle cannot safely accommodate the group due to inaccurate information, we may:
Upgrade vehicle when available (additional cost), or
Decline service, which may be treated as a late cancellation/no-show depending on timing.
We are not responsible for items left in the vehicle. If we locate an item, we will make reasonable efforts to return it. Return may require pickup by the customer or a delivery fee.
To the maximum extent permitted by law:
We are not liable for indirect, incidental, or consequential damages.
Our liability for any claim is limited to the amount paid for the specific service giving rise to the claim.
We are not responsible for delays caused by factors outside our reasonable control (traffic, accidents, law enforcement activity, weather, road closures, terminal restrictions, special events, etc.).
You agree not to misuse the Website (attempt unauthorized access, disrupt service, or use the site for unlawful purposes). Content on the Website may not be copied or used without permission.
Your use of the Website and Services is also governed by our Privacy Policy.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Venue for disputes, where permitted, shall be in Miami-Dade County, Florida.
Miami Beach Tours ACS LLC (DBA: Golden Ride Miami)
Miami Beach, FL 33141, USA
Email: management@miami-beach.tours