No. At least 50% must be prepaid before the service begins. The remaining balance can be settled on the day of the service (cash is fine), but full payment cannot be left until pickup time.

Any overtime of more than 15 minutes is billed as a full additional hour at the same hourly rate. Extra hours must be paid directly to the driver in cash at the end of the service.

Our hourly service has a 5-hour minimum. This ensures flexibility and comfort throughout your trip.

No. Because of road closures and limited access after major events, we don’t offer “drop-off and return” services. For these occasions, service is available only by the hour, with a 5-hour minimum.

Ideally, at least 24 hours in advance. Same-day bookings may be possible with at least 4 hours’ notice, subject to availability.

Free cancellation up to 72 hours before the scheduled service. Within 72 hours, the booking is non-refundable.

Absolutely. We accept international payments and communicate easily via WhatsApp or email.

We recommend booking 2–3 weeks ahead during peak events. We can arrange additional vehicles for large groups and plan alternatives if traffic is heavy.

No. We also provide pick-ups at hotels, cruise ports, restaurants, and private addresses across Miami and nearby areas.

No worries. We track flights in real time and adjust your pick-up at no extra cost.

We primarily use curbside pickup at the airport. Once you land, step outside through any door, text us the door number, and your driver will meet you there within minutes.
If you prefer a Meet & Greet inside the terminal, that can be arranged for an additional fee starting at USD 20.

Domestic flights: up to 1 hour. International flights: up to 2 hours. Hotels: 15 minutes. Cruise ports: up to 1 hour from the scheduled pick-up time.

An additional full hour of waiting is charged for every extra hour. Any delay over 15 minutes is counted as a full hour.

SUV XL (up to 6–7 passengers)
• SUV Platinum (luxury, up to 6 passengers)
• 12- and 14-passenger vans
• Minibuses (up to 20 passengers)
• Coach buses (40–54 passengers)
From families and couples to corporate groups, weddings, sports teams, or school trips—we’ve got you covered.

From Coral Gables (south) up to Fort Lauderdale (north) and Dolphin Mall/Doral (west). For destinations outside this zone, we can provide a custom quote.

Yes. Unlimited stops are allowed during your booked hours. Fuel, tolls, and basic parking are included.

Yes, your driver will assist with loading and unloading.

Please let us know in advance (wheelchairs, strollers, instruments, etc.) so we can assign the right vehicle.

No. We charge in full hours only. For example, if your service lasts 4.5 hours, it will be billed as 5 hours.

No. All vehicles are 100% smoke-free. A USD 250 cleaning fee applies if this rule is broken.

We recommend no eating inside the vehicle. Drinks with lids and light snacks are fine, but no heavy meals. A USD 50 cleaning fee applies if the vehicle is soiled.

Small dogs are welcome in a carrier. Service animals are always permitted at no extra cost.

Yes. One seat is available free of charge (with advance request). Additional seats are available at USD 15 each.

All vehicles are thoroughly cleaned and disinfected before and after every trip, following strict hygiene protocols.

Yes. We have over 6 years of experience, are fully licensed in the state of Florida, and all our vehicles carry proper commercial insurance for passenger transport.

Of course, you can tip your driver if you believe he/she provided you an exceptional and friendly tour guide. While tipping is always at your criteria, our staff would love that extra care you give them, thanks.

Of course, we will make sure you will see the majority of the great attractions and sightseeing Miami has, from the Beaches to Downtown to Little Havana, we got you covered.

Yes, but for Platinum category only.

For the other categories we will offer you a vehicle of the same range you selected, but a different brand. For example: Ford Expedition SUV instead of Chevrolet Suburban, etc.